Terms and Conditions

General Terms

  • All prices quoted are inclusive of GST, unless otherwise stated. The GST component of the full price is viewable in the shopping cart.
  • If we have to part ship an order, due to temporary stock shortage, subsequent part shipments will not carry a delivery charge. We will always try to let you know if an item is out of stock at the time you place your order.
  • Prices and promotional offers are subject to change without notice. All are subject to availability.
  • No property or title of the goods shall pass from Guitar Gallery to the customer until payment has been received in full.
  • All products (inc. special offers, upgrades, promotions and free gifts) are subject to availability.
  • All products are covered by manufacturer´s warranty where applicable.
  • Claims for non delivery, missing items or damage to goods in transit must be made as soon as possible.

Returns Policy

  • All illustrations and product descriptions featured in our advertisements, web site or brochures are correct at the time of going to press or web pages going ´live´. Any changes to the products will be mentioned on the website or at the time of ordering. Images may not be of the actual instrument but are representative of that model.

Privacy Policy

  • We respect your personal information and undertake to comply with applicable Australian Data Protection legislation from time to time in place. When you shop on our site, we collect personal information from you such as your name, e-mail address, billing address, shipping address, telephone number, product selections, payment information and a password.

    • When you place an order on the Website, we consider the information you input as private.

    We use the information only for the following purposes:

  • processing your orders;
  • for statistical purposes to improve the Website and its services to you;
  • to serve site content;
  • to administer the Website;
  • and if you so designate, to notify you of products or special offers that may be of interest to you.

  • You may unsubscribe to our mailing list at any time by replying to a promotional e-mail with "unsubscribe" in the subject line or by sending an e-mail to our Customer Service Representatives notifying us that you no longer wish to receive promotional e-mail from us.
  • We use "cookies" to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping cart at any time.

Disclaimer

Guitar Gallery is fully committed to respecting your privacy and protecting any information you provide. We only use information you provide to process orders you may place with us, we will notify you of any important changes that are made to our terms of business. We never store,withhold,write down customer payment details nor do we pass on customer information to any third parties.

Please check back frequently to see any updates or changes to our privacy policy.

We may be contacted directly at the following address:

GUITAR GALLERY
30 Johnston St
Fitzroy
Victoria 3065
Australia

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